FAQ

Find the answer to your question here.

What is PasswordPal.net?

PasswordPal is a simple service that allows you to keep your passwords and other confidential information online. With PasswordPal you have access to your data from anywhere in the world.

How many passwords can I store in the system?

You can store unlimited amount of passwords and notes. Although there might be theoretical limitations, you'll probably never reach them! You also can upload up to 100 files (1 Mb each).

What if I lose my password to PasswordPal.net?

It is Important to remember your password. All your confidential data is encrypted using a private key based on your password. If you lose or forget your password you also lose your private data because it is impossible to decrypt this information without your password. Due to security reason we do not recover account password's via e-mail.

What kind of information can I store with you?

You can store passwords, notes, telephone numbers, document numbers (driver license number, insurance number) etc. You also can upload any files (for example, photocopy of your passport, travel documents and other kind of documents which will be useful if you don't have access to original ones).

Is it safe to use this service?

Yes it is. We encrypt all your passwords and other confidential information using powerful cryptographic algorithms. Please read our Security Statement for more details.

How much does it cost to register for an account?

It is completely free of charge. You can register right now here. You will be limited to storing only 4 password, 4 notes and 4 files however. If you would like unlimited access, the cost is $5.95 per year.

Have you ever had any security holes? Is it possible?

We have never had a security hole to date. We keep working on improvements to our security system to keep all data safe.

Two Step Verification

PasswordPal now has two step verification for added security which canbe added from your "My Account" page, read more here.

Question not Answered?

If you have any questions, suggestions or problems related to using our service please feel free to contact us here.